Refund Policy

Because projects and services are arranged manually through WhatsApp, refund eligibility is considered against the specific agreement made before purchase.

Factors considered

• Whether the digital product has already been delivered.
• Whether custom development or customization has started.
• Whether the project was already configured for the buyer.
• The nature of the digital product and any agreed deliverables.
• The specific payment and refund terms confirmed before purchase.

Requesting a review

Send the order details and reason for the request through the original contact channel. ProjectHub will review the circumstances and respond according to the applicable agreement and law.